Tag: Mandala

It Matters

Customer service matters. It really matters. IRL and SL alike. If you have a bad experience with a brand from a customer service perspective, you’re less likely to ever shop them again. When you have a good experience, it builds loyalty that is additive (with no ceiling or cap to how much loyalty you demonstrate). Two recent positive experiences I… Read more →

I made an exception for a romper

I don’t like “rompers.” I don’t even like the word, “romper.” I feel like a romper is something that a pre-teen girl wears and it looks perfectly appropriate on her but much less so on a grown, adult woman. Then, I made an exception for this romper. There was just something about the textures I liked and had to have.… Read more →