Tag: Kustom9

It Matters

Customer service matters. It really matters. IRL and SL alike. If you have a bad experience with a brand from a customer service perspective, you’re less likely to ever shop them again. When you have a good experience, it builds loyalty that is additive (with no ceiling or cap to how much loyalty you demonstrate). Two recent positive experiences I… Read more →

Pure and Simple

It’s hard to improve on a classic sheath, but IMO, this new Lois dress does. It’s actually harder to do simple well in SL – because everyone seems to want the ‘in your face’ aesthetic. Stories&Co. does it best, pure and simple. I’m also really into these makeups from Glam Affair on the new Elanor skin, also at Collabor88. Coupled… Read more →