Tag: N21

It Matters

Customer service matters. It really matters. IRL and SL alike. If you have a bad experience with a brand from a customer service perspective, you’re less likely to ever shop them again. When you have a good experience, it builds loyalty that is additive (with no ceiling or cap to how much loyalty you demonstrate). Two recent positive experiences I… Read more →

Delicious

I know I said I had all this haul from “Black Friday” sales in Second Life, but first, this delicious little ensemble courtesy of some new releases from over the long weekend. Apropos for such a delightful little “winter ice cream” accessory that I couldn’t resist at Uber. Probably because I am still reeling from all the Thanksgiving indulgence. We… Read more →