Tag: (fd)

It Matters

Customer service matters. It really matters. IRL and SL alike. If you have a bad experience with a brand from a customer service perspective, you’re less likely to ever shop them again. When you have a good experience, it builds loyalty that is additive (with no ceiling or cap to how much loyalty you demonstrate). Two recent positive experiences I… Read more →

Hair Fair 2016: Quick Look

Hair Fair 2016 opens tomorrow and it’s superb. So much respect to Sasy, Whimsy, and their whole Hair Fair team, for creating an easy to traverse, well laid out collection of sims to shop from. It’s a great cause and a wonderful collection of designers to celebrate. Coming from someone who hates crowds, even in SL, this is something you… Read more →